Care Management services are provided by Lauren Watral, who graduated from Duke University with a Bachelor of Arts (BA) in 1981 and earned her Master’s in Social Work (MSW) in 1985 from the University of South Carolina. While beginning her professional career in social work in 1986, Lauren progressed into various positions encompassing mental health, substance abuse counseling, and older adult care programming. Her interest and passion to work with seniors started with Jewish Community Services in the early 90s. After completing a certificate in Geriatric Care Management with Louis and Clarke University in 2003, she helped to create Carolina Eldercare, a geriatric care management company where she was instrumental in the design of services, training of care managers, and client management. She is the founder of Raleigh Geriatric Care Management which opened in 2009. Lauren serves on the Board of Directors for Guiding Lights Caregiver Support Center and is a member of the National Association of Professional Geriatric Care Managers. Additionally, she is a member of The Wake County Senior Alliance. She has written a monthly column for Outreach NC Magazine, conducts and facilitates an Adult Children of Aging Parents Support Group, and ran a grief support group at Magnolia Glen Retirement Living. She has volunteered in the Pet Therapy program at Cary Wake Medical Center and has delivered Meals on Wheels for the homebound elderly in Raleigh. She is published in Matt Gurwell’s book, Beyond Driving with Dignity, the Workbook for the Families of Older Drivers, published in 2010. She enjoys playing piano, gardening, photography, working out at the gym, and reading. Lauren is the mother of 3 girls (now young women) and has been married to Bob Watral for 31 years.